Month: October 2012

When most business owners and executives think of “hidden” IT costs, they imagine phantom billable hours that they are being charged for, or useless software upgrades that do nothing to help profitability.  Those are certainly issues you have to look out for if you aren’t working with a reputable technology partner, but there is actually […]

Over the years, we have learned that there isn’t a lot of middle ground when it comes to outsourced IT. Lots of businesses have great technology teams they count on, while others have none at all. That’s understandable, to a degree. If your outsourced IT vendor isn’t giving you the service and pricing you deserve, […]

If you were to ask most business owners and executives what to look for in an outsourced IT provider, they would likely recommend that you closely examine things like certifications, or perhaps technical areas of expertise. While these are good starting points – you certainly want an IT team that understands the hardware and software […]